Contact Us

We're Here to Assist You

Have a question about our smart home innovations, desktop tech, or need help with a recent order? Our dedicated support team is always ready to lend a hand and ensure you have a seamless experience.

We aim to address all incoming inquiries as quickly as possible during our regular operating hours.

📞 Phone & SMS Support

+1 (408) 573-7788

✉️ Email Customer Care

service@burnvital.com

🏢 Corporate Headquarters

Nexuspark™

169 E Brokaw Rd

San Jose, CA 95112

United States

⏰ Customer Service Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (PST)

  • (Closed on weekends and U.S. federal holidays)

💡 Order Inquiries Tip:

If you are contacting us regarding an existing purchase, please include your Order ID in your subject line or text message so our team can access your account details and assist you faster.

Thank you for choosing Nexuspark™. We look forward to connecting with you!